Start a conversation

How do I apply a voucher and what if it's not working?

You were so smart to turn on our offer notifications and finally got an awesome discount code from us? 🤩 Well here is how to make use of it 😉 

1) Apply Discount

In the shopping cart screen click on "DO YOU HAVE A VOUCHER?" at the bottom and enter your valid voucher code into the text field and hit the Apply button. If your voucher is valid we will apply it and immediately reduce the price in the shopping cart. 

2) Remove/Edit Discount

If there is already a discount automatically applied but you have a better one, just click on the small "Edit" Button. You'll then come to the 3rd part of the screenshots below. There you can click the x to remove the discount and then type in your new one above and apply it. 😊 

What if my voucher doesn't work?

Make sure that it is still valid and that you have correctly entered it. Be careful as some characters can be confusing (O and 0 for example). Also, check if the code can be used on the products you are ordering!

If your code still does not work correctly, contact us at so that we can help you! Make sure you already mention which code you intended to use, then we can help you the fastest 😉 

Choose files or drag and drop files
Was this article helpful?
  1. Natalia Molina

  2. Posted
  3. Updated