Start a conversation

My Account

Change Password, change email address or manage your notifications

  • Which activities are possible with and without registration?

    In Mobile App In Web App without registration with registration without registration with registration Blog Activities Create a Journi ✔️ ✔️ ❌ ❌ View others' Journis ✔️ ✔️ ✔️ ✔️ View own profile ✔️ ✔️...

  • How can I log out of the app?

    There are different reasons that you might want to log out of Journi. Or if you have ever had a conversation with our Support team and there was a problem in the app, we might have asked you to log ou...

  • How to log in on an iOS device with a Google Account

    You might have both, an Android and an iOS device, on which you like to use Journi. On Android devices there is the option of login to Journi with your Google account, this option doesn't exist on the...

  • I forgot my password!

    If you forgot your password, it's no problem, as long as you signed up with a valid email address. This is what you need to do: Tap Sign In  Tap Forgot your password? Type in your email address, that ...

  • How can I change my email address, password or profile picture?

    Make Journi your own and create your unique profile. Here is what you can do: Add your very best selfie so your friends know it's you Change your profile background picture and we will automatically c...

  • How can I delete my account?

    We are very sorry that you'd like to delete your Journi account 😔 If there's anything we could help you with, an issue, a feature that you can't find, questions, etc. let us know, we'd really apprecia...

  • How can I manage my Notifications & Emails?

    You don't want to receive certain push notifications or email notifications? ✉️ This is how to change your settings: Open your profile tab in the app and tap the top right icon to open the settings pa...