Start a conversation

General

Additional information about our products and the app.

  • Which delivery company is used for my parcel?

    We have multiple delivery partners, fast & reliable, that get your order to you untracked, tracked or express, no matter where you are in the world. We've extensively tested all of them and know that ...

  • What is the difference between "drafts" and "products" in the shopping cart?

    When having a closer look at your shopping cart, you might already have seen that there are two different sections: drafts and products. Here we explain you what they mean, and how you get there, star...

  • What is the difference between digital and photo print?

    There are two common ways of printing - photo and digital print ?? Difference Digital Print: vs. Photo Print:   no fading colours   no sticking together of pages   ecologic production   3x bigger page...

  • How can I delete a product from the shopping cart?

    Delete a product from your drafts: Click on the Shopping Cart symbol Click on delete Delete a product from your shopping cart: Click on the Shopping Cart symbol Press the - button to make a draft out ...

  • Where are Journi Books printed?

    Our books are exclusively printed for you in the Alps, in Southern Germany. We inspected the production site personally before choosing it and found a great producer. Perfect working conditions as wel...